Scheduled support
$90 USD per hour for appointments scheduled with at least 24 hours’ notice.
CONTACT REMOTE SUPPORT
The support line is answered live 24/7/365. We provide paid remote technical support for customer-owned current and legacy Kantech access control systems worldwide.
BEFORE WE CONNECT
$90 USD per hour for appointments scheduled with at least 24 hours’ notice.
$120 USD per hour for appointments requested with less than 24 hours’ notice.
30-minute minimum, rounded up in 30-minute blocks. A 30-minute deposit is collected by phone.
HELP US START QUICKLY
Share the EntraPass edition and version, controller model, exact symptom or error, affected doors or sites, when the problem began, and any recent server, network, power, or programming changes.
INDEPENDENT AUTHORIZED DEALER