Silver
$250/month
$81 scheduled · $108 emergency
- 24/7/365 live phone support
- 10% off standard hourly rates
- Weekly EntraPass database cloud backup
- Emergency rate applies under 24 hours
PRICING IN USD
Choose one-time remote support or a 12-month plan with preferred rates, 24/7 access, and weekly EntraPass database backup.
Scheduled support
$90/hourAppointment scheduled with at least 24 hours’ notice.
Express / Emergency
$120/hourAppointment requested with less than 24 hours’ notice.
A 30-minute deposit—$45 scheduled or $60 emergency—is collected by phone. The remaining balance is invoiced after service.
12-MONTH SUPPORT PLANS
Every plan includes 24/7/365 support access and a weekly cloud backup of the customer’s EntraPass database.
Silver
$81 scheduled · $108 emergency
Gold
$81 at all times
Diamond
10 hours included · then $67.50/hr
All support plans require a 12-month service agreement. Prices are in U.S. dollars.
QUICK COMPARISON
Any appointment requested with less than 24 hours' notice is billed at the $120/hour Express/Emergency rate unless your plan removes the emergency rate.
Every session has a 30-minute minimum. Time is billed in 30-minute blocks and rounded up to the next half hour.
Call us. We confirm pricing and collect a 30-minute deposit by phone. The remaining balance is invoiced after service.
Call or email support. Silver, Gold, and Diamond are offered with a 12-month service term.